Privacy policy

Privacy Policy
Soye Korean Beauty
Operated by GP GLOBAL BUSINESS LLC
2335 E Atlantic Blvd Ste 200
Pompano Beach, FL 33062
Email: contact@soyekorea.com

Last updated: [Insert Date]

This Privacy Policy explains how Soye Korean Beauty collects, uses, discloses, and protects personal information when you visit our website, make a purchase, contact us, create an account, sign up for marketing, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Information you provide directly:

  • Name;
  • Email address;
  • Phone number;
  • Billing address;
  • Shipping address;
  • Payment-related information;
  • Order details;
  • Account login details;
  • Customer support messages;
  • Product reviews, survey responses, or other content you submit.

Information collected automatically:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Referring website;
  • Pages viewed;
  • Date and time of visit;
  • Clickstream data;
  • Cart activity;
  • Cookies, pixels, and similar tracking technologies.

Information from third parties:

  • Payment processors;
  • Shipping carriers;
  • Marketing platforms;
  • Analytics providers;
  • Advertising partners;
  • Fraud-prevention providers;
  • Social media platforms, if you interact with us there.

2. How We Use Personal Information

We may use personal information to:

  • Process, fulfill, and deliver orders;
  • Confirm payments and prevent fraud;
  • Provide customer support;
  • Send order confirmations, shipping updates, and service messages;
  • Manage accounts and customer preferences;
  • Improve our website, products, and services;
  • Personalize your shopping experience;
  • Send marketing emails or messages, where permitted;
  • Measure advertising performance;
  • Conduct analytics and business reporting;
  • Comply with legal obligations;
  • Enforce our policies, terms, and agreements;
  • Protect our rights, customers, business, and website.

3. Payment Information

We do not directly store full payment card numbers. Payments are processed by third-party payment processors. Your payment information is handled according to the privacy and security practices of the payment processor used at checkout.

4. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, analyze traffic, improve performance, personalize content, and support advertising.

You can manage cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

5. Email and Marketing Communications

If you sign up for marketing communications, we may send you promotional emails about products, offers, and updates.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at contact@soyekorea.com.

Even if you unsubscribe from marketing, we may still send transactional or service-related messages, such as order confirmations, shipping updates, account notices, or customer service responses.

6. SMS Marketing

If we offer SMS marketing and you opt in, we may send text messages to the phone number you provide. Message and data rates may apply. You may opt out by following the instructions in the SMS message.

We will not send SMS marketing without consent where consent is required by law.

7. How We Share Personal Information

We may share personal information with:

  • E-commerce platform providers;
  • Payment processors;
  • Shipping and fulfillment providers;
  • Email and marketing service providers;
  • Analytics and advertising partners;
  • Customer service tools;
  • Fraud-prevention and security providers;
  • Professional advisors, such as lawyers, accountants, or consultants;
  • Government authorities or law enforcement when required by law;
  • Business successors in connection with a merger, sale, acquisition, restructuring, or transfer of assets.

We do not sell personal information for money.

8. Targeted Advertising and Analytics

We may use advertising tools, pixels, cookies, and similar technologies to show ads, measure performance, and understand how visitors interact with our website.

Depending on where you live, you may have the right to opt out of certain targeted advertising, sharing, or sale-like data practices.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, tax, accounting, fraud prevention, dispute resolution, and enforcement of our agreements.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

11. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

12. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you;
  • Correct inaccurate personal information;
  • Request deletion of personal information;
  • Opt out of certain marketing communications;
  • Opt out of certain targeted advertising or sharing;
  • Request information about how we collect, use, and disclose personal information.

To exercise privacy rights, contact us at:

contact@soyekorea.com

We may need to verify your identity before processing your request.

13. California Privacy Notice

This section applies to California residents to the extent required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

In the past 12 months, we may have collected the following categories of personal information:

  • Identifiers, such as name, email address, phone number, IP address, billing address, and shipping address;
  • Commercial information, such as products purchased, order history, and payment-related details;
  • Internet or electronic network activity, such as browsing behavior, device information, and website interactions;
  • Geolocation information, such as approximate location derived from IP address;
  • Inferences, such as shopping preferences or product interests.

We collect this information for the business and commercial purposes described in this Privacy Policy.

We may disclose these categories of information to service providers, contractors, payment processors, shipping providers, analytics providers, advertising partners, and other parties described in this Privacy Policy.

We do not knowingly sell or share personal information of consumers under 16 years of age.

California residents may have the right to:

  • Know what personal information we collect, use, disclose, sell, or share;
  • Request deletion of personal information;
  • Request correction of inaccurate personal information;
  • Opt out of sale or sharing of personal information;
  • Limit use and disclosure of sensitive personal information, where applicable;
  • Not be discriminated against for exercising privacy rights.

To submit a California privacy request, contact us at:

contact@soyekorea.com

14. International Visitors

Our business is based in the United States. If you access our website from outside the United States, you understand that your information may be processed and stored in the United States and other countries where our service providers operate.

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

17. Contact Us

For questions about this Privacy Policy, contact:

Soye Korean Beauty
GP GLOBAL BUSINESS LLC
2335 E Atlantic Blvd Ste 200
Pompano Beach, FL 33062
Email: contact@soyekorea.com